Airalo

Directs to Airalo homepage.

View related articles

I'm experiencing the ‘Cellular Plans From This Carrier Cannot be Added' error message

This error may show if you are trying to install an eSIM on a network-locked device.  You can check if your device is locked by following the steps below:

  1. Go to Settings > General, and tap About.
  2. Under Carrier Lock, you should see a message that says No SIM restrictions. If you don't see that message, please contact your carrier to have your device unlocked. 

If you have confirmed with your current provider that your device is unlocked, please contact support.

Discover More Deals
Send Money Globally

Send Money Globally

Fast international transfers with low, transparent fees. Trusted by 16 million people.

Explore plans
Spend Abroad, Save More

Spend Abroad, Save More

No hidden fees on international payments. Real exchange rates in 150+ currencies.

Explore plans
Meet the World

Meet the World

Book hostels, hotels & guesthouses in 180+ countries. Flexible cancellation included.

Learn more
Fly for Less

Fly for Less

Compare flights from 1,200+ airlines. Find the cheapest fares in seconds.

Learn more
Discover Local Experiences

Discover Local Experiences

Book tours, attractions, and activities in 10,000+ destinations worldwide.

Explore plans
Your Travel Companion in Asia

Your Travel Companion in Asia

Rides, food delivery, and payments across Southeast Asia. One app for everything.

Learn more