Some eSIM providers require eSIMs to be in use within specific time periods after purchase — this means actively connected to a network, not just installed on a device.

If an eSIM isn’t in use within the time period, it will be recycled — this means it can’t be used anymore by the person who bought it.

Why do eSIMs get recycled?

eSIM recycling helps providers manage the eSIMs they have available and promotes more efficient network usage.

Airalo has no control over whether an eSIM is recycled or not.

How do I know if an eSIM will be recycled?

Before you buy an eSIM, you can check if it has a recycling policy in the package details — this will include how long you have to start using the eSIM.

If you’ve purchased an eSIM with a recycling policy, go to the eSIM’s details in the app to check how long you have to start using it.

How long do I have before an eSIM is recycled?

The recycling time period can vary, depending on the provider — often it’s 90 days from the point of purchase, but make sure to check your eSIM’s specific recycling time.

Can I top up eSIMs that get recycled?

Yes, you can top up eSIMs that can be recycled.

After your package’s validity period expires, the recycling time period will reset.

For example, if you had 90 days to start using the eSIM, you’ll generally have 90 days to start using a top up package.

What happens if I don’t use or top up an eSIM?

If you do not use or top up your eSIM by the specified date, it will be recycled and you'll lose the ability to use the eSIM.

If your eSIM is recycled, you will need to purchase a new eSIM to get coverage in the same location.

If you have any questions about eSIM recycling or any other topics, feel free to reach out to our support team. We’re available 24/7 and always happy to help.